Payment: Orders must be paid in full once invoice is received. No goods will be dispatched until payment is received and funds have cleared in our account.
Order Confirmation: A confirmation email will be sent once payment is received. This confirms acceptance of your order, subject to product availability.
Shipping: Orders are typically dispatched within 3 business days. Risk of loss passes to the customer upon delivery. The Real Food Factory is not liable for courier delays.
Returns: All sales are final due to the perishable nature of our products. Please report damaged or incorrect goods within 48 hours of delivery with supporting photos.
Storage: Store products according to label instructions. Either sealed in a cool, dry place or keep refrigerated. We are not liable for spoilage due to improper storage after delivery.
Allergens: Products are processed in a facility that also handles tree nuts and other potential allergens.
Liability: Liability is limited to the value of the goods supplied.
Jurisdiction: These terms are governed by the laws of South Africa, with disputes subject to the jurisdiction of the Western Cape.

Organic Nuts